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Author Archives: Avotus

Avotus Builds on Exceptional Customer Satisfaction Results with New Program

OAKLAND, New Jersey– March 19, 2013 – Avotus Corporation, a leading provider of Intelligent Communications Management (ICM) solutions, announced today the results of its 2012 customer satisfaction surveys. Over 85% of Avotus’ ICM Expense Management Wireless Helpdesk customers and 95% of its ICM Usage Management Helpdesk customers responded that they were satisfied with the services, validating Avotus’ promise to save clients money. Further, 100% of the surveyed customers confirmed that they were satisfied with the Avotus Usage Management implementation and were willing to recommend Avotus and its service to others, validating the firm’s easy to integrate solutions.

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Avotus Unveils Next Generation Call Accounting Solution: Intelligent Communications Management Usage Management 8.3

MISSISSAUGA, Ontario – May 07, 2012 – Avotus Corporation, a leading provider of secure, reliable, and complete communications management solutions, today announced the full commercial launch of its next generation usage management solution, Usage Management 8.3 (UM 8.3).Designed to take call accounting to a new level, UM 8.3 brings to the industry a new dimension of usage management with advanced reporting and enhanced KPI tracking capabilities. The solution provides an easy, simple and intuitive GUI, offers support for Cisco and Avaya systems and is compatible with multiple browsers and latest SQL and Windows editions.

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Global Logistics Operator

logistics

logisticsCustomer

As a leading global logistics operator based in North America and a Fortune 500 global player with over 275,000 employees, this company views mobile communications as vital to their business.

Challenges

As with many global enterprises, the use of mobile communications had grown gradually over time to become one of the primary means of communication spanning many countries and different time zones. With no formal structure or plan to manage this growth, the company found it increasingly difficult to effectively manage and support its wireless devices and gauge the ROI of this strategic portfolio. The main concerns faced by the organization pertained to tracking the entire wireless inventory as well as managing the rapid changes in wireless plans. This created several challenges for the corporation including rising expenses, lack of visibility into the use of mobile devices and what liabilities, financial and otherwise, were being created.

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Avotus Announces Release of New Usage Management Solution for Small and Medium Enterprises

 

Avotus Announces Release Of New Usage Management Solution For Small And Medium Enterprises: ICM Unity SMB 1.2 Features Additional Applications and Flexibility for Growing Businesses

MISSISSAUGA, Ontario – September 29, 2011 – Avotus Corporation, a leading provider of Telecom Management
Services, including Expense Management (TEM), eProcurement, and Usage Management solutions, today
announced the release of their newest usage management solution—ICM Unity-SMB 1.2—specifically designed
for small and medium business enterprises.
Avotus’ Unity-SMB 1.2 solution offers a comprehensive suite of fully integrated communications management
applications. This new generation solution simplifies usage management for businesses and provides flexible
and sophisticated data management services tailored to suit enterprise needs. These applications help monitor
and control costs for corporate systems and network configurations.
“Unity-SMB 1.2 is the result of dedicated in-house research performed in response to the fervent market interest
for a solution supporting multiple sites using voice and data equipment,” said Sumer Shankardass, CEO of
Avotus. “In July 2011, Avotus released the enterprise version of this solution, and the product was well-received.
This upgraded solution allows for the flexibility and room for growth that small and medium sized businesses need
to thrive.”
The Avotus ICM Unity-SMB 1.2 business applications provide valuable information on long-distance costs, mobile
and calling card bills, trunk traffic and wireless expenditure. The key offerings of this solution include Avaya
Buffer-Less Data Collection, Cisco Cluster Collection Support, Directory Synchronization, Licensing Management,
and Automated Post-Installation Process.
 
Products and services offered by Avotus
Avotus’ suite of Intelligent Communications Management (ICM) telecom expense management solutions includes
ICM eProcurement™, ICM Expense Management™ and ICM Usage Management™. These solutions far exceed
simple invoice processing, validation, and reconciliation by offering a complete lifecycle management approach,
starting at procurement and running through the life of contracts. ICM is based on a foundation of best practices
that Avotus has developed through decades of telecom industry experience, ensures compliance and consistency,
prevents leakage and errors, and delivers results that are verifiable and sustainable.
 
About Avotus
Avotus is the provider of award-winning technology-based total telecom cost management solutions. The company
partners with emerging and established enterprises and helps them source, procure, and efficiently manage
their communications services and assets. Avotus brings together e-Procurement, expense management,
and usage management into a fully integrated solution with flexible deployment options, including Business
Process Outsourcing, Software as a Service, and Licensed Software. The service set of Avotus includes Communications
Assessment capabilities, which help enterprises to identify, diagnose, and understand their business
problems and opportunities; Advisory Services, which provide enterprises with valuable insight into clients’
telecom challenges and offer technical and business process-related solutions that bring enhanced value to
clients; Managed Services, which provide clients specific business process and service support; and Outsourcing
Services.
Currently, Avotus successfully manages 1000+ clients in 41 global locations. For more information, visit http://www.avotus.com.
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Avotus Corporation is a registered trademark and Avotus Intelligent Communications Management and Avotus
WebAuction are trademarks of Avotus Corporation. All other trademarks are the property of their respective
owners.
 
 
Avotus Contact:
Divya Singh
1-877-AVOTUS-1
divya.singh@avotus.com
 
Avotus Media Contact:
Michael Gallo
Gutenberg Communications
212-239-8594
mgallo@gutenbergpr.com

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