Your Exceptional TEM Program: Best Practices for Inventory Management Using TEM Metrics to Improve Performance
- Thursday, 16 September 2010 22:39
An effective Telecom Expense Management (TEM) program manages the full lifecycle of a telecom expense. It focuses on eight major service domains which include inventory management and change control, sourcing, procurement and fulfillment, invoice management, expense management (including validation and optimization), usage chargeback, payment, and reporting which provides business intelligence.
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Your Exceptional TEM Program: Best Practices for Sourcing Using TEM Metrics to Improve Performance
- Thursday, 16 September 2010 22:11
TEMIA is working to establish standards and Key Performance Indicators (KPIs) that can be used by managers and personnel performing operational roles at enterprises and suppliers. These standards seek to answer critical questions regarding performance including:
- What are the critical factors that contribute to supplier performance and a better return on investment?
- How do my results compare to “best practice” metrics?
- What Service Level Agreements (SLAs) will drive results?
- How do I measure the success of a TEM solution?
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A Call to Action: Improving Carrier / Operator Billing
- Thursday, 16 September 2010 21:55
TEMIA seeks to promote efficiency through greater standardization in telecom carriers’ electronic billing media.TEMIA members have expertise and a competitive advantage based on their ability to process electronic bills, but lack of standards for carrier billing causes unpredictable delays implementing Telecom Expense Management (TEM) programs. The quality and detail in bills that telecom carriers provide varies widely. It not only varies among providers, but different clients with the same services from the same provider find differences in billing detail and quality.
TEMIA seeks to work constructively with telecom carriers to help them gain efficiencies in billing because that will help our members and clients reduce waste and save money.
- Monday, 30 August 2010 18:46
TEMIA requests a certain amount of information from our members and subscribers in order to provide the online experience.
Although we gather names, e-mail addresses, employers, locations and other personal or company information (dependent on the platform being used), all information is kept confidential. Information is used for content distribution control, providing knowledge about our user base, managing our services and to assist us in making the online experience the best possible.
Information about who may log in from time to time is analyzed in order to allow us to monitor and maintain our network and servers. Information about our subscribers and members may also be used to provide feedback to our editorial staff; at no time do we share this information with an outside source. We may, from time to time, examine a platform for statistical purposes, but we will not identify any individual in doing so.
We will not disclose individual information to any unauthorized persons.
Login credential information is stored on local servers and backed up daily until the member specifically unsubscribes from either or both services.
TEMIA will comply with any legal request(s) made by any body so authorized for information, should proper documentation be provided to us.