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Thought Leadership

The Top 6 Features in Telecom Reports

Your business is always changing. You don’t have a choice. You need to continually find new ways of doing more with less. You also have to contend with the fact that the continuous availability of new technology alters how you work. The volume of technology that needs to be managed is growing at a frantic […]

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The Future of Spend Analytics

OVERVIEW Every manager understands budgeting and spend tracking is important to organize business initiatives –across the globe. Spend analytics is indispensable to procurement to assist strategic planning and assessing total expenditure on products and administration. Procurement strategy aligns with general business landscape enhancements to lower procurement costs and increase productivity. Leveraging spend analytics tools is […]

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IT Managers Too Often Ignore Forty Percent of Where Their Budget Goes

Analytics are critical to managing enterprise budgets. We’re all familiar with the famous quote from Peter Drucker – “If You Can’t Measure It, You Can’t Improve It”. Unfortunately something so fundamental can also be very elusive in many IT organizations as it relates to the budget.

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Reduce Operating Costs by Cutting Mobility Expenses

Many enterprises pay their mobility bills without really having a handle on their expenses, subscribers or consumption. These oversights are costing companies millions of dollars a year. 

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3 Wasteful Expenses You May Be Missing

Bills can tell you a lot about what services you use and how much each service costs. Businesses often look to lower overall payments, but as enterprise’s telecom networks become more complex, this can be difficult to accomplish. There are three telecom expenses that you may be missing which can impact organizations.

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Data Security Needs, Complexities and Penalties Are Rising

The need to manage mobile data security is increasing, and so are the complexities, penalties and damages from failing to address this critical area.

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DocuSign Hack Hit Me! Expect Changes to BYOD

In past few days, I received five emails from contacts inviting me to click on a link to access DocuSign. My advice, DELETE, DON’T CLICK ON THE LINK. DocuSign was hacked by a third party that gained access to 100 million emails. It is using a phishing scam, and possibly sending malicious files.  

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Keeping Up with Mobile Security

As time passes, enterprise mobility continues to become more complex. Cybersecurity threats are growing more advanced with each passing day, so how is mobile security evolving and changing to keep sensitive program data safe?

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Help Desk Best Practice: The Knowledge Base

How can an enterprise mobility help desk respond accurately, consistently and efficiently to hundreds of calls? 

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Mobile Help Desk: Your Technology Therapist

Deciding whether to keep your mobile help desk in-house versus guru-sourced? Here are some pros and cons for Guru vs. In-House Mobile Help Desk.

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