Outsourced mobility management offers a myriad of potential business benefits, but is data security one of them?

Much like outsourced IT, external enterprise mobility solutions provide benefits through operating costs and expenses associated with mobility management, visibility, and more control. Also, with mobility management handled, an organization’s focus and flexibility is freed up for core mission-critical responsibilities.

Risky Business

The advantages of outsourced IT and enterprise mobility can be similar, but the risks are not. Unlike traditional desktop technology, a mobility program consists of dozens of device and operating system combinations. In fact, 53% of employees use at least three different mobile devices for work.

The nature of mobility’s anywhere, anytime connectivity also puts company data in harm’s way far more frequently. For example, 90% of public Wi-Fi networks offer inadequate security despite 71% of all mobile communications taking place across them.

Due to mobile device portability and size, perhaps the most devastating divergence from desktop technology is the increased likelihood of devices being lost or stolen. Enterprise mobility programs incur monumental losses when a mobile device’s data is leaked or lost. More than 80% of lost or stolen devices are checked for corporate data by their finder or thief.

Compliances Secure Enterprise Data

Reviewing a potential partner’s security compliances lets your business understand exactly what data protections are in place and what those processes look like. Here are five compliances any external mobility solution should have:

  • Service Organization Controls (SOC) 2

SOC 2 is considered by many mobility experts to be the industry standard because it encompasses several other compliance and certification requirements. Type 1 and 2 reports combine to assess how effective an external provider’s data protection controls and systems are in meeting five trust principles (security, availability, processing integrity, confidentiality, and privacy) at both a single point in time as well as over the course of at least six months.

  • International Standardization Organization (ISO) 27001

ISO 27001 is the only auditable international compliance standard that guarantees information security management requirements are met safely and effectively. External solutions with this credential are capable of tackling the most demanding data security challenges in today’s global business environment.

  • European Union-United States (EU-US) Privacy Shield

The EU-US Privacy Shield certification is held by a select few mobility management providers. Those who are certified apply and uphold all EU data privacy principles to personal data received, stored, and transferred to the US from the EU. Certifications are monitored and enforced by the US Department of Commerce.

  • Cloud Security Alliance Security, Trust, and Assurance Registry (CSA STAR)

CSA STAR is a rigorous independent assessment that ensures any cloud service provider’s stored data, processes, and network protections are effective and optimized for performance. This compliance prioritizes transparency, harmonization of data protection standards, and continuous refinement of security and processes.

  • Payment Card Industry Data Security Standards (PCI DSS)

PCI DSS compliance is endorsed by major credit card companies like Visa, MasterCard, American Express, Discover, and JCB. These rigorous data security standards prove that a compliant mobility services provider is capable of ensuring customer cardholder information is protected. In order to maintain compliance, an organization must be re-assessed every 12 months and undergo applicable system scans every three months.


If you have questions about mobility management solutions or the data security they provide, talk to an expert today. By leveraging an experienced partner, your business can evolve mobility into a transformative enterprise force that streamlines processes and creates new revenue streams.