The connections with IoT, M2M and other applications will have lower incremental costs compared to smartphones, but there will be a huge increase in volume which enterprises need to manage. The Internet of Things (IoT) will overtake mobile phones as the largest category of connected devices by 2018 according to Ericson’s Mobility Report. Machina Research predicts that 44% of IT budgets will be dedicated to IoT in four years.
Managing this exponential volume places a premium on more efficient systems to track assets, costs associated with those assets and provide reporting. In this new world, MMS, (Managed Mobility Service), WEM (Wireless Expense Management) and TEM (Telecom/Technology Expense Management) systems become more critical.
Just when critics complain about growth, the market shifts and providers innovate. TEMIA sees the market expanding as its members gain more business. The market is shifting from Capital Expenditures (CapEx) to Operations Expenditures (OpEx) with IT infrastructure moving to the cloud. The differences are complex as highlighted by CIO, but one critical difference with OpEx is the need to continually track, report and manage ongoing expenses rather than CapEx which involve big expenditures once or a few times. This has many parallels to managing telecom expenses. TEMIA changed its name from the Telecom Expense Management Industry Association to the Technology Expense Management Industry Association to reflect the shift. Opportunities within the existing client base will grow dramatically over the next few years and this industry is best positioned to address enterprises’ needs.