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TEMIA New President and Board Members Step Up for September Meeting

The Technology Expense Management Industry Association (TEMIA), is pleased to announce that Mark Hearn, Network Control President and CEO will assume the role of President. In addition, TEMIA will fill two open TEMIA Executive Board At-Large board seats with the addition of Chris Lee CEO of InvoiceIQ and Eric Sendelbach, Chief Technology Officer of MOBI.

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TEMIA, Technology Expense Management Industry Association Board Sets New Direction

Leaders Seek to Broaden TEMIA Scope and Improve Results for All Clients

At its March 20 meeting in New Orleans, members of the Technology Expense Management Industry Association (TEMIA) elected six TEMIA Executive Board officers. Each year, there are elections for a portion of the board serving a two-year term.

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TEMIA, Technology Expense Management Industry Association, Elects New Board

The Telecom Expense Management Industry Association (TEMIA), the authoritative voice for Technology and Telecom Expense Management and Solutions Providers and related areas, hosted it’s bi-annual a meeting in New Orleans March 20 to 22 for its members.

In total, 69 industry thought-leaders from 37 different companies attended. Members elected six TEMIA Executive Board officers:

Returning for the second year of a two year term:

In addition, the association inducted two outgoing board members into its Hall of Fame. Jim Price was the outgoing president and Chris Thierry was Secretary. Both were recognized for their six years of service teamwork, leadership, promotion and contributions to TEMIA and the industry.

Each year, there are elections for a portion of the board serving a two-year term. TEMIA’s Executive Board is critical to driving greater levels of success for the organization and helping to promote the industry. In addition, the executive board works to support the organization’s mission:

  • Expanding the size of the market.
  • Fostering ongoing performance improvement through open industry standards.
  • Promoting the industry to clients, carriers, and analysts.
  • Advocating for TEMIA members working with carriers and clients.

Mark Hearn CEO of Network Control and TEMIA Vice President said, “It is important to see balance in setting TEMIA priorities in its focus on fixed and mobile areas. A good example is TEMIA’s work to drive industry standards and best practices. Solid, well defined inventory management is paramount to accurate reporting analytics, cost reductions and successful client engagements.”

Charlie Yielding CEO of G Squared Wireless said, “I am excited to serve on the board of directors at TEMIA. The enterprise mobility industry is growing rapidly, and experiencing proliferation at a rate that was not possible 10 years ago. With that change comes the responsibility to establish best practices and industry standards to help improve the quality of products the industry offers. I look forward to joining the leadership team that will push this progress in quality and consistency to our industry.”

“The TEM industry is drastically changing the way Enterprises manage their technology estate” said Jane Sydlowski, President of AMI Strategies. “With the rapid growth of IoT initiatives, Unified Communications and more, managing inventory, licenses, and mobile “things” while making certain the associated invoices are correct, is a tremendous and complicated endeavor. TEM companies have used their expertise and invested millions of dollars to simplify the madness. I am honored to serve on the board of TEMIA to help this unique industry with standards, ethics and empowerment.”

David Sonenstein Executive Director of EZWIM said, “Having been a member of the TEMIA Ethics Committee, I am thrilled to be expanding my role within TEMIA’s leadership. I am constantly amazed how, even in an industry as competitive as ours, members can come together and collectively raise the standards of quality in our solutions and our relationships with each other. If you are in the space but not participating in TEMIA, you are certainly missing out.”

In addition, to the election a wide range of members and guests networked and exchanged ideas. There were round table discussions, fixed and mobile tracks and sessions that were structured to advance industry knowledge on a range of topics. Meeting highlights included:

  • Opportunities to meet new strategic partners.
  • TEMIA’s purpose; core values; brand promises; key initiatives.
  • Reaffirmation of the TEMIA Ethics Code.
  • Industry standards for mobile and fixed Inventory.
  • A panel on new ways to think about software for the industry.
  • Unbelievable mobile help desk tales.


TEMIA’s ongoing mission is to raise awareness, to improve the quality and value of solutions and to cultivate shared industry knowledge for Technology Expense Management, Telecommunications Management, Telecom Expense Management, TEM, Mobile Expense Management, Managed Mobility Solutions, MMS, Mobile Device Management MDM and Enterprise Mobility Management, EMM solutions. TEMIA seeks to do this through the development and promotion of open industry standards, and industry knowledge among solutions providers, business partners, telecom service providers, and enterprise clients. Further, TEMIA members subscribe to a Code of Ethics, which clearly establishes standards and differentiates their level of commitment to their clients.

Learn more about TEMIA online at

Twitter: @TEMIAssoc | LinkedIn Group:

What is TEM?

TEM is the acronym for Telecom Expense Management. It’s a set of processes, expert analysis and software tools to optimize and control a company’s communications services, infrastructure and associated expenses.

TEM enables enterprises to identify and resolve billing errors, optimize service plans, manage used and unused assets and services, proactively monitor usage, prevent billing overcharges, optimize spending and save money. Often specialists also perform sourcing functions. These specialists will identify service providers; negotiate directly with providers and coordinate with their clients to obtain the optimal combination of prices, contract terms and service levels.

TEM programs provide enterprises improved productivity by controlling and allocating telecom expenses as well as enforcing internal policies governing the use of connected assets and services.

TEM benefits businesses in a number of qualitative and quantitative ways:

Annual savings resulting from cost reductions

  • Centralized management of related expenses
  • Inventory validation and optimization
  • Integrated resource management
  • Visibility into key usage, cost and performance information with reporting analytics
  • Better insight into future expected communications spend
  • Reduced risk with monitored usage and oversight of policies governing that use.
  • Support services for mobile and smart devices
  • Bill payment and dispute management services

Clients have experienced extraordinary results ROIs, streamline workflows, increase visibility, optimize services, etc. The benefits are real and measurable with: strong ROIs, streamlined workflows, increased visibility, optimized services and more.

About five years ago, clients began to ask questions about cloud, Internet of Things (IoT), and data center initiatives. These initiatives impact TEM, and our firm, Network Control, has developed new capabilities and offerings to meet clients’ needs. Projects became more complex as we helped clients prepare and plan for the migration to newer technologies.

As the level of client complexity grew, demand for guidance within TEM engagements has also increased. Clients began to ask for objective strategic assessments of their current state and roadmaps for their future. TEM morphed into something more sophisticated and complex. Engagements require specialized knowledge and expertise, not just software. The benefits an enterprise obtains by engaging in a TEM initiative have also grown.

TEM clearly provides significant benefits to companies. As needs have changed, complexity increased and potential risks (financial, legal and security) have grown. The TEM industry has evolved. Telecom Expense Management is now Technology Expense Management. It will continue to grow and evolve as new technologies are introduced. Clients’ complex network demands dictate more comprehensive solutions to better manage and control the inventory and expenses for telecom and related technology areas.

Learn more about our firm Network Control
Contact us today.

TEMIA Thought Leaders Address Ways to Maximize ROI on Telecom Expense Management TEM and Enterprise Mobility Management EMM at Super Mobility Week

July 29, 2014 – The Telecom Expense Management Industry Association, TEMIA, the authoritative voice for Telecommunications Management and Solutions Providers in related areas will moderate a Thought Leadership Panel at Super Mobility Week, which is powered by CTIA. TEMIA is inviting all managers and executives that are attending Super Mobility Week conference to attend this session which will examine the question: “How to Maximize ROI on TEM and EMM?”

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