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TEMIA Selects New Board; Ratifies Ethics Code

July 20, 2010 TEMIA, the authoritative voice for the Telecom Expense Management (TEM) Solutions Providers, held its annual meeting. Nineteen TEM companies and 32 attendees came to the annual meeting.

An Ethics Code was debated and ratified, new executive board members were selected, and future programs were discussed.

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Ethics Code

Benefits • Code of Ethics • Dues • Apply

MISSION

The mission of the Ethics Committee is to establish TEMIA as the accepted ethical standard and industry authority for the Telecom Expense Management (TEM) industry and to enhance the category image of TEM though an Ethics Code. TEMIA is seeking to use its industry position to have this code apply to the entire industry: members, non-members and all market participants.

  1. TEMIA members commit to a shared Ethics Code with each other and the market.
  1. Members will adhere to generally accepted standards of accuracy and truth in advertising, marketing, sales, and all other forms of communication.

    Accuracy Standards

    The contents of communications in all forms must represent statements of fact. Statistics, implied comparisons, and so-called ‘first to market or only to offer a particular capability’ must be provable. Neglecting to research statements may present a clear conflict with other members, TEMIA’s interest in the Ethics Code and industry standards. Examples of false or misleading statements if they cannot be proven include:

    1. “XYZ is the #1 TEM Solution Provider.” (Implies that a neutral 3rd party study has awarded status)
    2. “XYZ is/was the first company to offer… “(Implies that no single TEM vendor does this)
    3. “XYZ manages more telecom invoices in Europe…” (Implies everyone else manages less)
  2. Members will disclose to clients any potential conflicts of interest, which may be perceived as conflict with duty to the client including payment from parties associated with service delivery.
  3. Members will not offer payment or gifts to clients or potential clients for their business.
  4. Members will act with professionalism and deal fairly with clients, past and present, fellow members, and the general public.
  5. Members will seek to win on their strengths, and they will not disparage competitors or other industry participants.
  6. Members will treat competitors as they want to be treated.
  7. Members will safeguard the confidences of both present and former clients, and they will not accept retainers which may involve the disclosure or use of these confidences to the disadvantage or prejudice of such clients.
  8. Prior to the commencement of client engagements, members will establish clear definitions of the services and products to be provided, clear contracts, and make the client aware of the fee structure and all associated costs.
  1. Members will communicate the Ethics Code to their employees and take responsibility to insure that all employees adhere to this Ethics Code.
  2. Members may submit items for review to get an opinion from the Ethics Committee.
  3. If a member has evidence that another member or non-member may have violated this Ethics Code, the member is obligated to present the information to the Ethics Committee (ethics@temia.org) for review.
  4. Continuous violations of the Ethics Code by a member company may lead to expulsion of the company from TEMIA and forfeiture of its membership.

 

Member Benefits

Benefits • Code of Ethics • Dues • Apply

Why Join TEMIA?

  1. TEMIA is the authoritative voice for Tehcnology and Telecom Expense Management (TEM); Wireless Expense Management (WEM);  Mobile Device Management (MDM); Managed Mobility Services (MMS); and Solutions Providers in related areas.
  2. Our mission is aligned with your interests. TEMIA supports your firm by working to:

a. Expand the size of the TEM WEM, MDM, MMS and related markets
b. Foster ongoing performance improvement through open industry standards
c. Promote TEM, WEM, MDM, MMS and related areas to customers, carriers, and analysts
d. Advocate for TEMIA members by reducing the friction in working with carriers and selling to customers.

3. TEMIA fosters ongoing perfromance improvement and education.

4.  Members find value in our regualr meetings that provide an opportunity meet peers and exchange ideas. Partnerships, mergers and acquistions result from our meetings.

12 Reasons to Join Now   Contact Us Now

5. TEMIA is publishing white papers for use by its members with the TEMIA logo and the individual member company branding

6. TEMIA is taking on issues that can only be addressed by an industry association. This includes

a. Carrier Billing
b. Industry standards and best practices
c. NDA agreements with carriers that delay implementations and add to costs of doing business

7. Additional member benefits include

a.  Participation in TEMIA’s industry standards programs
b.  Spotlights in TEMIA press releases featuring members with links back to their websites
c.  Participation in member webcasts to enterprises
d.  Listing on the TEMIA member portal
e.  Access to the TEMIA website to initiate blog postings, post items (subject to editorial review) and more
f.   Regular members may vote, serve on the Board of Directors, and benefit from serving on committees

8. If you want to shape the industry’s future, you must have a seat at the table.

Apply to join TEMIA now

Dues

Benefits • Code of Ethics • Dues • Apply

TEMIA is recruiting new members as part of an initiative to reach 50 members.

Stake your claim to the future of the industry by investing in membership as listed below.

Regular Membership
is extended to companies active in the profession of telecommunications management, Telecom Expense Management, TEM, Managed Mobility Service, MMS, Enterprise Mobility Management, EMM, Mobile Device Management, MDM and other related areas. Dues are assessed as listed below.

  • $3,500 for firms with TEM, WEM, MDM revenues up to $5 million
  • $6,000 for firms with TEM, WEM, MDM revenues above $5 million

Member companies can send up to four (4) employees to one meeting or any combination of four people to any of TEMIA’s meetings over 12 months. If a company wants to send more than four people, fees will be charged as necessary to cover the costs for additional attendees. Learn more about TEMIA meetings.

Developing an Exceptional TEM Program: Best Practices for Enterprises and Suppliers that Raise TEM Performance

This is the first of a series of educational papers focused on key performance indicators, standards, and best practices. TEMIA’s goal in publishing this information is to help educate the market by providing critical information that can be used by enterprises and suppliers to raise the performance of their TEM programs.

Areas of emphasis and challenges in delivering TEM programs vary from management of fixed, mobile, and international services, but performance metrics can be aligned with each area or service domain.

You must register to download this paper. Once you have registered click here.

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