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Director’s Desk

Vote for TEM

Technology and Telecom Expense Management (TEM) are not on the November ballot, but organizations are voting to cut unnecessary costs. Cost savings and benefits from TEM programs may be obvious, but many TEM programs have been voted out by constituents who have no idea of TEM program benefits, the TEM business case and why TEM is needed. Learn strategies to save, defend […]

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Talk to TEMIA Members before You Sign that Contract

The old adage you don’t know what you don’t know is important for enterprises to remember when it comes to telecom and IT contracts. Below are some notes from a recent TEMIA Best Practices Call. 

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Best Practices and Carrier Billing Strategies

If you work for a carrier, please  contact us to discuss ways TEMIA can work proactively with you to improve billing. This post has one strategy and two important new developments with a carrier virtually all firms  have. 

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Best Practices and Carrier Billing

TEMIA’s Best Practices and Carrier Billing Committee is to • Proactively work with service providers to improve billing; discuss and troubleshoot bill processing issues • Share best practices • Publish reports, benchmark performance • Develop open industry standards • Monitor the market and future health Carrier billing effects everyone not just TEM providers that process EDI for enterprise clients. Improvements […]

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Internet of Things, M2M, More Connections Are Bullish for the Industry

The connections with IoT, M2M and other applications will have lower incremental costs compared to smartphones, but there will be a huge increase in volume which enterprises need to manage. The Internet of Things (IoT) will overtake mobile phones as the largest category of connected devices by 2018 according to  Ericson’s Mobility Report. Machina Research predicts […]

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TEM, WEM, EMM, MMS Justification

An effective business case for TEM and/or EMM/MMS program helps organizations avoid buying solutions that exceed its needs or buying solutions that fail to meet its needs. TEM and/or EMM/MMS programs produce benefits in four main areas: Reduction of Telecom Service Expense Labor Efficiencies Risk Reduction/Security Indirect Savings

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Gartner Forecast IT and Telecom Spend to Fall

Gartner research vice president John-David Lovelock, has updated an earlier forecast and he now expects spending on IT and Telecom to decline. The  Gartner Worldwide IT Spending Forecast provides information on major technology trends across the hardware, software, IT services and telecom markets. While most of the forecast in this report calls for budget cuts, it […]

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Cloud Computing and TEM

The Wall Street Journal has an interesting article on The Hidden Waste and Expense of Cloud Computing. There are parallels and areas that overlap between cloud computing and Telecom Expense Management (TEM).

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Defining BYOD

Many articles take positions on the virtues and perils of Bring Your Own Device to work (BYOD), but what exactly is BYOD? Does it just apply to smartphones? Does it include all devices including laptops? What about applications and cloud services? Should the acronym be BYO or Bring Your Own?

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Shared Mobile Data Plans Savings Opportunities at A Cost

Telecom Expense Management, TEM and Wireless Expense Management just got more interesting with Verizon Wireless announcing its Share Everything Plans for pooling of mobile data plans. These plans offer potential savings, but subscribers will need to do some analysis to determine if it is worth giving up their unlimited data plan.

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