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Tag Archives: TEM

Telecom Inventory is Critical to TEM Success

Accurate telecom inventory is critical for Telecom Expense Management (TEM) success because it provides a baseline of information to validate items on bills and produce cost savings.

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What is TEM?

TEM is the acronym for Telecom Expense Management. It’s a set of processes, expert analysis and software tools to optimize and control a company’s communications services, infrastructure and associated expenses.

TEM enables enterprises to identify and resolve billing errors, optimize service plans, manage used and unused assets and services, proactively monitor usage, prevent billing overcharges, optimize spending and save money. Often specialists also perform sourcing functions. These specialists will identify service providers; negotiate directly with providers and coordinate with their clients to obtain the optimal combination of prices, contract terms and service levels.

TEM programs provide enterprises improved productivity by controlling and allocating telecom expenses as well as enforcing internal policies governing the use of connected assets and services.

TEM benefits businesses in a number of qualitative and quantitative ways:

Annual savings resulting from cost reductions

  • Centralized management of related expenses
  • Inventory validation and optimization
  • Integrated resource management
  • Visibility into key usage, cost and performance information with reporting analytics
  • Better insight into future expected communications spend
  • Reduced risk with monitored usage and oversight of policies governing that use.
  • Support services for mobile and smart devices
  • Bill payment and dispute management services

Clients have experienced extraordinary results ROIs, streamline workflows, increase visibility, optimize services, etc. The benefits are real and measurable with: strong ROIs, streamlined workflows, increased visibility, optimized services and more.

About five years ago, clients began to ask questions about cloud, Internet of Things (IoT), and data center initiatives. These initiatives impact TEM, and our firm, Network Control, has developed new capabilities and offerings to meet clients’ needs. Projects became more complex as we helped clients prepare and plan for the migration to newer technologies.

As the level of client complexity grew, demand for guidance within TEM engagements has also increased. Clients began to ask for objective strategic assessments of their current state and roadmaps for their future. TEM morphed into something more sophisticated and complex. Engagements require specialized knowledge and expertise, not just software. The benefits an enterprise obtains by engaging in a TEM initiative have also grown.

TEM clearly provides significant benefits to companies. As needs have changed, complexity increased and potential risks (financial, legal and security) have grown. The TEM industry has evolved. Telecom Expense Management is now Technology Expense Management. It will continue to grow and evolve as new technologies are introduced. Clients’ complex network demands dictate more comprehensive solutions to better manage and control the inventory and expenses for telecom and related technology areas.

Learn more about our firm Network Control
Contact us today.

TEM Provides Better Budget Forecasting; One Version of the Truth

Veropath’s experience as a TEM provider to international retailers, financial organisations and UK public sector has demonstrated that using a TEM platform gives an enterprise a single, normalised view of their organisation’s IT and telecom estate. This enables more accurate and informed forecasting of their annual budgets and identifies redundant services which can be eliminated.

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First and Current Presidents Commemorate TEMIA Ten Year Anniversary

West Lake Village, CALIFORNIA – Ten years ago leaders of Telecommunications Expense Management (TEM) and Wireless Expense Management (WEM) solutions providers met to establish TEMIA, the Telecom Expense Management Industry Association. TEMIA’s initial efforts sought to rally market participants to work together on areas of common interest based on the premise that a rising tide will lift all boats and what is good for one member will be good for the entire industry.

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THOUGHT LEADER EDUCATIONAL INITIATIVE FROM TECHNOLOGY EXPENSE MANAGEMENT INDUSTRY ASSOCIATION (TEMIA)

Members to Provide Enhanced Industry Information and Insights on Developing Trends

West Lake Village, CALIFORNIA – Marking its 10th year since inception, the Technology Expense Management Industry Association (TEMIA), is launching a new blog content effort authored by members; each expert in their area of focus. This shift reflects the changing dynamic in the art of technology management; beyond a single focus on expense, and toward a broader landscape of challenges facing commercial and government organizations today. The postings will be spotlighted on TEMIA’s website.

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